How to go through the process of recovering points on the 12123 platform for a driver's license?
2 Answers
Log in to your personal account and click [Vehicle Violation] to proceed to the next step. Select the vehicle for which you need to process electronic monitoring, then click [Query] to proceed to the next step. Choose the electronic monitoring record you wish to process and click the arrow on the right to proceed to the next step. Review the violation details, including the points deducted, fine amount, and violation images. After confirming the information is correct, click [Add to Processing List] to proceed to the next step. You will be redirected to the payment page. Select the payment type and proceed to the next step. The electronic monitoring process is only considered successful after the online payment for the fine is completed.
As a long-distance driver, I'm very familiar with the points replenishment process. Points aren't directly added back through the 12123 APP; instead, you need to use the 'Learn to Reduce Points' service to recover deducted points. First, download the official 12123 app and log in with your driver's license or ID for real-name authentication. Then, find the 'Learn to Reduce Points' entry on the homepage. After clicking in, the system will prompt you to complete online video learning and exam modules. Typically, it takes about 30 minutes to watch traffic rule videos and answer questions. If your exam score meets the passing threshold, you can recover about one point. The maximum you can recover in a year is around six points. Make sure you have a stable internet connection throughout the process to avoid disconnections. I recommend practicing with mock questions beforehand. Also, keep the app updated to the latest version to prevent bugs. Remember, traffic violation points accumulate while driving, so replenishing them early can help avoid the risk of license suspension. Safe driving is always the best approach—after years on the road, I know this method has helped me a lot.