How to fix the black screen issue on Mercedes-Benz C260 display?
2 Answers
Mercedes-Benz screen black screen solutions vary by situation, as follows: 1. Infotainment system defect: Incompatibility between model specifications, Bluetooth, and third-party software with the host software may cause the central display to black out during connection or music playback. Restarting the infotainment system later will restore normal function; 2. Center armrest USB port: Inserting devices into the center armrest USB port may cause screen blackout. Simply remove the USB device to resolve the issue; 3. Power circuit issues: If caused by power circuit problems, owners must visit a 4S shop for inspection as wiring faults cannot be fixed independently; 4. Outdated firmware: Failure to timely update the infotainment system may lead to screen blackout. Owners should take the vehicle to a 4S shop for upgrading to the latest firmware version.
Last time I drove my friend's Mercedes-Benz C260, I also encountered a black screen. Don't worry, try these simple steps. First, simultaneously press the three buttons at the bottom row of the air control panel (usually the buttons between the home key, back key, and confirm key) for about 15 seconds or more, and the screen will force a restart. I've tried this trick before, and it has a pretty high success rate. If there's no response, turn off the engine, get out of the car, lock it, wait for five minutes to let the entire car power down completely, and then restart. If the screen suddenly goes black while driving, don't fiddle with it while driving—just say 'Hey, Mercedes' to wake up the voice assistant to adjust the air conditioning temperature, and deal with it after reaching a safe place. If none of these methods work, it's likely that the system is completely dead or a fuse has blown, in which case you'll need to visit a 4S shop to connect to a computer and reflash the system.
