How to Fix No Sound When Playing Music via Bluetooth Connection in Magotan?

[MacVanessa]

You can set the USB music playback on the host device. After setting, the music can be played normally. First, connect the Bluetooth, go to the Bluetooth interface and click slightly at the lower right corner of the screen, then switch to Bluetooth audio to play music normally.

[StSophia]

Last time I encountered no sound when connecting my phone via Bluetooth for music, don’t rush to the repair shop just yet. First, check if your phone volume is set too low or muted, and also try turning up the multimedia system volume in the car. Make sure the correct media source is selected on the car’s screen—it should be switched to Bluetooth audio mode. If these steps don’t help, try disconnecting and reconnecting your phone’s Bluetooth, and restarting the car’s infotainment system often works. Don’t forget to check if the media audio permission is enabled in your phone’s Bluetooth settings, as some phones may disable it by default. Sometimes, it’s just a cache issue with the car’s system—waiting 10-15 minutes and performing a power reset might solve it. If all else fails, consider a software update or visiting a 4S shop to check the Bluetooth module.

[SanDonovan]

I've researched this issue before. First, confirm whether the media channel is successfully connected during Bluetooth pairing. Go to your phone's settings, find the Magotan's Bluetooth device, and check if both call and audio permissions are enabled. Then operate in the car: push the volume wheel on the right side of the steering wheel upward, enter the media menu on the central control screen, and select Bluetooth as the source. If there's still no sound, try switching to a different music app, as sometimes the issue lies with the app's audio output settings. If that doesn't work, clear the car's Bluetooth pairing list and search to reconnect again. You can also try resetting the car's infotainment system to factory settings, but remember to back up navigation data. Finally, check for phone system updates, as new versions may fix compatibility bugs. I've encountered situations where iPhones required reauthorization of media permissions after an upgrade.

[StIsla]

I handle this in four steps: First, connect your phone to the car via Bluetooth and play music, then press the volume up button on the steering wheel to max it out. Second, tap the media icon on the central control screen and confirm that Bluetooth is selected, not USB or radio. Third, disconnect the phone's Bluetooth for ten seconds and reconnect it, while also turning on airplane mode for five seconds to refresh the signal. Fourth, enable the media permission for the Magotan in your phone's settings. Most cases are resolved within the first three steps. If it still doesn't work, your phone's player might be muted, or the car's system may need an update. Don’t waste money on repairs; trying these steps should fix it.