How to Fix Mercedes-Benz CarPlay Connection Issues?

1 Answers
MacJuliana
07/28/25 7:21pm
Mercedes-Benz CarPlay connection issues can be resolved as follows: 1. Use the Original Data Cable: First, ensure you are using the original data cable. Then, try connecting by clicking the CarPlay button on the navigation screen, which usually allows for a successful connection. 2. Damaged Data Cable: Check if the phone data cable has any visible damage or breaks. Also, inspect the metal contact terminals on both the USB plug and the phone plug for any foreign objects or oxidation. 3. USB Female Port: Examine the external USB female port on the car's head unit for any internal damage. Ensure the contact metal strips inside the port maintain good contact with the USB male plug.
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