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How to fix a black screen on Mercedes-Benz C200 display?

2 Answers

Willow

08/29/25 7:53am

Incompatibility between mobile Bluetooth, third-party software, and the host software may cause the issue. Simply restarting the infotainment system later should restore normal function. If any device is plugged into the USB port in the center armrest, it may lead to a black screen. Removing the plugged-in item can resolve the problem. If the issue persists due to this reason, the owner should contact a 4S shop for timely inspection and repair. Failure to update or upgrade the infotainment system in time may result in a black screen. The vehicle should be taken to a 4S shop for system upgrade.

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StClara

09/11/25 5:24am

Regarding the issue of the Mercedes-Benz C200 screen going black, I've personally fixed several cars with this problem. The common causes are software freezing or slow system startup. Try restarting it: After getting in the car, turn the key to the ON position but don't start the engine. Simultaneously press and hold the volume down button and the hang-up button on the left side of the steering wheel for about 15 seconds, and the screen should light up. If it still doesn't work, it might be a blown fuse. The fuse box is located under the floor mat on the driver's side. Find the fuse labeled F55 or MEDIA and check it. Sometimes, loose wires or connector issues can also cause this. Avoid disassembling things randomly to prevent further damage. A black screen doesn't affect driving safety, but it's annoying when you can't use navigation or air conditioning controls. It's recommended to avoid repeatedly turning the ignition on and off when parking and to have the software updated regularly during maintenance to prevent faults. If all else fails, seek professional help early. Mercedes' electronic systems are complex, and experimenting on your own might make things worse.

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