If your car is missing, your first step should be to confirm it was stolen and not towed. Immediately call the police to file a report and then contact your insurance company. The single most important piece of information you can provide is your Vehicle Identification Number (VIN). This 17-character code is unique to your car and is critical for law enforcement to identify and recover your vehicle. Time is of the essence.
Immediate Action Steps:
- Confirm It's Stolen: Check if your car was towed for parking violations by calling local impound lots.
- Call the Police: File a stolen vehicle report. Have your VIN, license plate number, make, model, and color ready.
- Contact Your Insurance: Report the theft to start the claims process. They will require the police report number.
Modern technology significantly increases recovery chances. If your car has a telematics system like OnStar, BMW Assist, or a factory-installed GPS, contact the service provider immediately. They can often work with law enforcement to locate the vehicle. Aftermarket GPS trackers (e.g., Tile, Apple AirTag) are also highly effective. If you have a connected car app on your phone (like MyChevrolet, Toyota App, or FordPass), use it to see if you can locate or even remotely immobilize the vehicle.
| Action | Key Information Needed | Contact / Resource |
|---|
| Report to Police | VIN, License Plate, Make, Model, Color, Year | Local Non-Emergency Police Line |
| Check for Towing | License Plate Number, Street Location | Local City Impound Lot |
| Contact Telematics | Account Login/Password | OnStar: 1-888-4ONSTAR |
| Notify Insurance | Police Report Number, VIN | Your Insurance Agent/Claims Dept. |
| Use Vehicle App | App Username/Password | Manufacturer's Smartphone App |
Gather any evidence from the location where the car was parked. Check with neighbors for doorbell or security camera footage. Spread the word on local community social media groups with a clear photo of the car. While the process is stressful, a swift, methodical approach using your VIN and available technology gives you the best chance of recovery.
