How to File an Insurance Claim for Scraping Someone Else's Car?

3 Answers
Charles
07/29/25 6:24pm
Minor vehicle scrapes generally fall under the category of minor traffic accidents. Both parties involved can sign a quick settlement agreement and then leave the scene on their own. Afterward, they should go to a traffic accident quick settlement center for damage assessment and related procedures. Full compensation is usually provided within 24 hours. If the accident is more severe, such as involving injuries or property damage, it is necessary to report the incident to the traffic police and the insurance company and wait for the relevant personnel to handle the accident.
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NadiaLee
08/14/25 11:13am
I accidentally scraped someone else's car parked on the roadside while driving just now, and I felt quite panicked, but I need to stay calm. The first step is to immediately stop the car, turn on the hazard lights to avoid affecting traffic, get out to check the extent of damage to both vehicles, and take photos of the entire scene with my phone, including the other party's license plate, the location of the scrape, and a wide-angle shot, ensuring complete evidence. Then, communicate with the other party in a friendly manner, exchange contact information, and note down key details like names, phone numbers, and license plates—don't forget these. If the dispute escalates, call the police to have a traffic officer come and write an accident responsibility report—don't find it troublesome. After that, quickly contact my insurance company to file a claim, briefly explaining the accident process; they will arrange for an adjuster to contact me for the next steps. Once the damage is assessed, my insurance will cover the other party's repair costs, and I should promptly follow up on the claim status. Throughout the process, avoid private settlements as they can lead to issues—keep all records to prevent disputes. Safety comes first, and resolving things early can save time and hassle. I should also learn to pay attention to parking distances and be more cautious while driving next time to avoid repeating the same mistake.
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StJulianna
10/14/25 5:56am
I've had a similar experience before – I scraped the car behind me while driving. I was a bit panicked at the moment, but taking immediate action is the most reliable approach. Stop the car, turn on the hazard lights, stay calm, get out to check the damage, and take several photos, capturing both the overall scene and detailed damage. Exchange information with the other driver promptly—don’t drag your feet. If liability is unclear, I immediately call the traffic police to issue an accident report to avoid future disputes. Then, I contact my insurance customer service to file a claim—they usually send an assessor within 24 hours, which is efficient. For repairs, I prioritize authorized dealerships or professional shops, as their parts are reliable and claims go smoother, with costs fully covered by insurance, eliminating out-of-pocket risks. The key throughout the process is to avoid private settlements and preserve all evidence, such as call records and photos. Afterward, I reflect on the experience and recommend regularly checking if your insurance policy includes third-party liability coverage, so you’re prepared for similar situations. I’ve also developed a habit of maintaining a safe following distance and improving reaction skills to reduce the likelihood of accidents.
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