How to File an Insurance Claim for a MoJie Car Accident?
2 Answers
Bring the insurance policy, vehicle registration certificate, and driver's license to the insurance company. Fill out the "Vehicle Accident Registration Form" and "Accident Notification Form" at the claims department. Take the "Vehicle Accident Registration Form" to the claims department's assessor to determine the repair items and costs. After assessment, you will receive a "Damage Assessment Form". Submit the car and the "Damage Assessment Form" to the repair shop. The repair shop will fix the car according to the "Damage Assessment Form" and provide a "Pick-up Slip" as proof of vehicle collection.
After a collision, stay calm and prioritize safety. Call 120 for an ambulance immediately if anyone is injured. Then secure the scene by turning on hazard lights, and use your phone to take photos or videos capturing the other party's license plate, vehicle damage, and overall road conditions. Promptly report the accident to the traffic police for investigation and obtain an accident liability determination certificate, which is crucial for insurance claims. Next, contact your insurance company’s customer service, provide your policy number and accident details—they will guide you through filing a claim and may send an assessor to inspect the vehicle. Record the other driver’s license information and contact details. Stay composed throughout the process; avoid private settlements and let insurers mediate. Keep documents ready (driver’s license, insurance policy, police report) and choose reputable repair shops for peace of mind. Post-accident emotions may affect driving—wait a couple of days before resuming. Insurance company apps can expedite claims—try downloading theirs for efficiency.
