How to File a Report for a Scratch with 122?

2 Answers
FrankAnn
09/01/25 6:16am
In case of a scratch accident, you can directly call the 122 emergency number to report and inform the police officer, stating the location, time, vehicle model, license plate number, cause of the accident, and whether it has caused traffic congestion. Provide your name, gender, age, address, and contact number. Staff will arrive at the scene later to handle the situation. Below is extended information about 122: 122 Emergency Service Platform: The 122 emergency service platform is a department established by China's public security traffic management authorities to receive public reports of traffic accidents, dispatch police officers to handle various reports and requests for assistance, and also to handle public reports, complaints, and inquiries regarding traffic management and traffic police law enforcement. This department is a major component of the command center of public security traffic management authorities. Solutions for Minor Accidents: For general minor accidents, it is recommended to resolve them privately. If you negotiate a private settlement with the vehicle owner, make sure to retain evidence, such as several photos of the accident scene, generally requiring clear shots of the license plate, collision location, and position on the road.
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Susie
09/14/25 2:09am
Last week I had a minor scrape, which was both scary and embarrassing. I immediately stopped the car, turned on the hazard lights, and dialed 122 to report the accident—once connected, I stated the location, vehicle type, and damage details. The operator asked for specifics, like what car was hit and if anyone was injured, and I truthfully said it was just a small scratch on the left front door. She instructed me to take photos: the car's position, the damaged area, and a full view of the road conditions, also reminding me not to move the car to avoid affecting the judgment. After filing the report, I received a confirmation number via text, and that was it. Later, I contacted the insurance company for repairs, saving both time and hassle. Remember, this step is a must—forgetting to report could be considered a hit-and-run, leading to big trouble. Always drive carefully and avoid crowding intersections.
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