How to Enable the Stopped Remote Control Function for Mercedes-Benz Vehicles?
2 Answers
Remote control functionality requires cellular data support. Once the signal falls below the usage standard, the function will not operate normally, and you will need to move your phone to find a signal. If the issue is due to the vehicle's parking location, the vehicle will need to be moved.
I remember the last time the Mercedes remote control stopped working, my first reaction was to open the Mercedes me App on my phone to check if the account status was normal. Sometimes service expiration or settings being reset can cause issues. Restarting the App and the phone often works, then I start the engine and drive around for a bit to charge the battery, as prolonged inactivity can lead to insufficient battery power triggering system deactivation. Keeping the App updated to the latest version is crucial, and I make sure notification permissions are enabled in the settings—it recovers more smoothly with a stable network connection. If these steps don't resolve it, I check the vehicle menu for system error messages; if necessary, I contact Mercedes support to avoid worsening the issue with incorrect operations. During regular maintenance, I have the technician check the battery and software to prevent similar interruptions. The key is to be patient, troubleshoot step by step, and most situations can be fixed independently without relying on others for help.
