How to Deal with the Surui Not Detecting the Key?

[OPaul]

The methods to deal with the Surui not detecting the key are: 1. Use the mechanical key to open the car door; 2. Press the clutch and place the key against the start button; 3. Wait for the button indicator light to turn green, then you can start the vehicle. Taking the 2018 Surui as an example, its body dimensions are: length 4680mm, width 1765mm, height 1490mm, with a wheelbase of 2660mm and a fuel tank capacity of 50l. The 2018 Surui is equipped with a 1.5l naturally aspirated engine, with a maximum power of 80kw and a maximum torque of 145nm, paired with a 5-speed manual transmission. The front suspension uses a MacPherson independent suspension, and the rear suspension uses a torsion beam non-independent suspension.

[LeZoey]

My Surui car key also had issues before, and I was extremely anxious at the time. First, check the key battery—most of the time, it's just out of power. Try using a spare key or replace the battery. If changing the battery doesn’t work, it might be signal interference, such as from nearby high-voltage lines or strong magnetic fields—try moving away. Don’t panic; restart the vehicle system by turning off the power and waiting a few minutes before starting again. Sometimes, the key itself is faulty—I went to the 4S store to check the key signal receiver. Remember to maintain the key battery regularly to avoid problems when you need it urgently. Always have a backup plan, like using a mobile app unlock feature, just in case.

[OFelix]

This is a common issue I encounter during car repairs. The key not being detected is mainly due to low battery power. Find a tool to open the key shell, check the battery model (CR2032 is commonly used), and try replacing it with a new one. If that doesn't work, it might be a chip malfunction inside the key, requiring professional diagnostic equipment. Signal interference could also be the culprit, such as in underground parking lots—try moving the car to an open area before unlocking. Another option is resetting the vehicle's key system by pulling out the fuse for over ten seconds and then reinserting it. For prevention, regularly check the key's waterproofing and avoid heat exposure, as well as strong magnetic fields. If DIY solutions don't resolve the issue, don't force it—seek professional help promptly to avoid further complications.

[GriffinAnn]

I've encountered the issue of the Surui key malfunctioning. First, ensure safety and avoid forcing the start to prevent damage to the vehicle system. Try using the spare key directly for testing. If the spare key also doesn't work, consider the possibility of a depleted key battery or a problem with the vehicle's receiver. Contact the 4S store or roadside assistance immediately, explaining the situation—they can provide remote assistance or dispatch personnel to handle it. Also, check if the key is damp or damaged, and avoid disassembling it randomly. It's recommended to keep the key in the closest position to the car to avoid weak signals. In short, timely resolution of such issues ensures driving safety—don't delay getting on the road.

[DylanLee]

Handle this matter simply. First, try using the spare key to unlock. If that doesn't work, it's likely a battery issue—buy a replacement battery yourself and install it, checking the model in the key's manual. If that still doesn't solve the problem, try restarting the car system by turning off the engine for a few minutes. Signal interference is also common, so move away from areas with many electronic devices. If all else fails, contact BYD's service hotline—they can guide you through checking settings or perform remote diagnostics. Remember to avoid dropping the key to extend its lifespan. Finally, always carry your spare key when going out.