How to Deal with Infiniti Screen Blackout?
2 Answers
If the central control navigation screen goes black and fails to light up, you can first try restarting the navigation screen. It might be due to aging of the power signal cable, so you can attempt replacing it with a new one. It could also be caused by prolonged screen usage leading to a malfunction in the power supply module, in which case you should directly visit a 4S store for inspection and repair.
When encountering an Infiniti screen blackout, I usually start with the simplest reboot procedure: park and turn off the engine, lock the car, wait for three to five minutes, and then restart the engine. This action can resolve over 80% of temporary glitches. Last time my infotainment system went black, this trick worked like a charm. If that doesn't help, check the fuse box—look behind the glove compartment or under the hood, and pull out the multimedia-related fuses to see if any are blown. Don't force yourself to dismantle the dashboard if you're stuck, as those wiring connectors are particularly delicate. It's better to head straight to the dealership for a computer diagnostic—they can determine whether it's a software crash or hardware failure. Oh, and remember to regularly update your infotainment system to reduce the chances of blackouts.