How to Deal with Flood-Damaged Vehicles in Zhengzhou?
2 Answers
Once a vehicle is submerged in water, the owner must immediately call the insurance company to report the incident. If the insurance company cannot arrive at the scene promptly, the owner should take photos of the scene and the vehicle's damage as soon as possible while ensuring their own safety. Both the insurance company and 4S shops offer towing and rescue services.
I just encountered a flood in Zhengzhou, and my car was also waterlogged. Dealing with it requires careful attention. First, don't rush to start the engine—if water has entered, forcing it to start could ruin the engine. You need to first assess the water level; if it only reached halfway up the wheels, repairs might still be possible, but if it exceeded the cabin, consider scrapping the car. Quickly contact your insurance company to file a claim, bringing along photos of the scene and your vehicle documents—they will arrange for a tow truck to take it for repairs. Once at the repair shop, the mechanic will thoroughly clean the interior and dry out the systems to prevent mold and rust. If the damage is too severe, such as issues with the circuit board, don't insist on repairs—just scrap it and get a new car parked on higher ground. With more rainy seasons now, it's advisable to park your car in a high garage or install waterproofing equipment to avoid repeating the same mistake. Throughout the process, safety comes first—don't delay handling it.
