How to deal with ETC not working properly?
3 Answers
The methods to deal with ETC not working properly are: 1. Do not drive too fast when passing through the ETC lane; 2. Check if the ETC device is loose or fallen, causing the anti-removal switch to pop out, and reset all data if necessary; 3. Charge the ETC device; 4. Avoid using someone else's ETC card. The installation method of ETC is: 1. Check if the ETC card and OBU are damaged, press the anti-removal button of the OBU, the red light will briefly light up, and the OLED screen will display "Please insert card", indicating the device is normal; 2. Clean the front windshield, keep the glass surface dry, peel off the adhesive backing film of the OBU, and stick it to the installation position, pressing it with your hand for 2 to 3 minutes; 3. Insert the ETC card with the front facing the driver and the back facing the front glass, and insert the chip into the device.
I also encountered an ETC malfunction last month. It got stuck at the highway toll station, which was really frustrating! First, I checked the indicator light on the ETC device. If it shows red or doesn't light up, it means the device has a problem. I quickly tried reinserting the credit card. Then, I checked if the account balance was sufficient, as forgetting to recharge can lead to deactivation. Additionally, cleaning the dust from the device's card slot is crucial, as accumulated dust can affect recognition. Finally, if it still doesn't work, calling the bank or ETC customer service for a remote check or scheduling a visit to a service center is the way to go. Developing a habit of checking the device status monthly can help reduce such minor annoyances and ensure smooth travel.
As a car enthusiast, I've found that most ETC issues stem from insufficient power supply or poor contact in the card slot. The solution is quite simple: make sure the vehicle's ignition is properly turned off before retrying, as restarting the device's power often helps. Pay attention to the toll station's prompt messages, which may indicate an expired account or passage failure. In such cases, simply check your balance or status via the ETC app. To prevent long-term issues, I recommend regularly inspecting the device's mounting bracket to ensure it's not loose, as excessive vibration can cause malfunctions. If this happens on the highway, pull over to a safe area before handling the issue—never attempt fixes in the driving lane. Following these simple steps will keep your ETC running smoothly, saving you time and hassle.
