How to deal with ETC entry miss scan?
4 Answers
etc entry miss scan handling: included in the ETC blacklist, cannot pass the national highway, charged according to the longest distance of the entire highway. More information about ETC is as follows: 1. ETC is an electronic automatic toll collection system for roads, bridges and tunnels that is being actively developed and promoted internationally. 2. The ETC system uses automatic vehicle identification technology to complete wireless data communication between the vehicle and the toll station, automatically sensing and identifying vehicles and exchanging relevant toll data. It uses computer networks to process toll data, realizing a fully automatic electronic toll collection system without stopping or setting up toll windows.
If your ETC fails to register at the highway entrance, immediately pull over to avoid blocking traffic and prevent congestion or accidents. Then check if the OBU device light is still on—a green light indicates normal operation, otherwise it may indicate a dead battery or poor contact. Quickly notify toll station staff, who will typically issue a manual pass card or record your license plate for later processing. When exiting the highway, return the card, and the system will automatically calculate the toll—no need to worry about overcharging. If you forget to register, your ETC bill might show errors later; simply use mobile apps like ‘Highway ETC’ to manually add the trip or call the 95022 hotline to correct it. Driving experience teaches us that prevention is better than cure: regularly check the device installation position (avoid metal or tinted film areas), replace the battery every two years (free at bank branches), and test its responsiveness before highway trips to ensure smooth travel.
Handling an ETC entry miss is quite simple. After stopping to check the device status, I directly communicate with the staff to get a pass card. At the exit, I hand in the card for toll calculation, and the fee is automatically adjusted without any overcharge. If there's an abnormal bill later, I just download the official ETC app to check the trip records and supplement the data. It's usually resolved the same day. To prevent issues, I always keep the OBU in the clean area of the windshield without any obstructions, get it tested and replaced at service points when the battery is low, and avoid staying too long at the entrance while driving. I encountered similar issues when I was a beginner, but after a few experiences, it became easy to handle. Remember, maintaining the device is key.
If the ETC entrance doesn't detect your device, don't panic. Park and check if the device light is on. If not, quickly inspect the battery connection. Inform the toll station staff to issue a manual pass card. When exiting the highway, return the card and pay the normal fee. If the bill is incorrect, call the ETC customer service to report your trip details—they'll make adjustments. Ensure proper installation to avoid interference.
