How to Deal with Audi CarPlay Black Screen?

2 Answers

DelFrancisco

09/08/25 4:16am

First, check whether the display screen is damaged. If the display on the screen is normal, then the issue is not with the display screen. Inspect each connector one by one. If a connector has poor contact, there will be a gap. If you find a poorly connected wire connector, you can directly remove the wire connector. Of course, it could also be due to aging of the power signal wire. Try replacing it with a new signal wire. If the black screen issue is resolved, it indicates that the problem lies with the power signal wire.

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Keith

09/20/25 3:01am

I've been driving an Audi for several years and have encountered the CarPlay black screen issue multiple times. It seems to mainly stem from the phone or the car's infotainment system. Sometimes, iPhone updates are too fast for Audi's software to keep up; or the data cable is aging, causing poor contact and signal interruptions that lead to sudden screen blackouts. I remember during a long trip when the screen suddenly went black, it gave me a scare. I immediately pulled over and started troubleshooting: first, unplug the USB cable, wait a few seconds, and plug it back in to see if it works; if not, reboot the car's infotainment system—hold the volume knob for about 10 seconds until the screen recovers. Prevention is also key. I regularly check the Audi MMI software version to ensure updates are done through official channels and avoid using non-genuine accessories that might cause short circuits. If the issue persists after troubleshooting, don't push through—head straight to a professional repair shop for diagnosis, as it might be a hardware failure requiring module replacement. Ignoring this problem can lead to navigation interruptions and wrong turns, posing significant safety risks. It's best to develop a habit of regular maintenance to minimize such hassles.

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