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How to Continue Using ETC Normally After Windshield Replacement?

4 Answers
StPresley
07/28/25 11:25am

Install the ETC device at the designated position and secure it firmly. Quickly insert and remove the ETC card twice; the corresponding Bluetooth indicator light will turn on, indicating that Bluetooth is enabled. Connect your phone to the ETC device, follow the prompts to upload photos of the ETC device inside and outside the vehicle, and submit them for review. After approval, you will receive an SMS notification. Once approved, click the device again to activate it. Short-range communication is established between the vehicle's electronic tag and the ETC microwave antenna at the toll station, utilizing computer networking technology to settle transactions with the bank.

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SanLouis
08/11/25 4:29pm

I've been in this line of work for over a decade, and removing ETC devices isn't something to mess around with. When replacing the windshield, first gently twist off the double-sided tape on the ETC device—don't yank it hard to avoid damaging the tag. After installing the new glass, thoroughly clean the mounting spot; it must be free of grease and dust before reattaching. It's best to use original adhesive or high-strength double-sided tape, ensuring placement slightly above the center of the windshield. Avoid positioning it too low, or the radar signal might get blocked by the car's interior. Once firmly attached, wait a few minutes for the adhesive to dry before testing it at a toll booth. If it doesn't recognize, don't panic—the device might need reactivation. You'll have to visit the bank or contact ETC customer service to update the backend info. For daily care, avoid spraying too much water directly at it during car washes to prevent loosening the adhesive. These small habits will keep your ETC working reliably for years.

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MayaLee
09/28/25 5:30am

We just had our front windshield replaced last week, and removing the ETC device was quite simple. When removing it, hold it with both hands and pull it off slowly, just be careful not to tug on the wires. After installing the new glass, first wipe both the windshield and the back of the ETC device with a clean cloth to ensure there are no fingerprints or dust. When reattaching it, you can choose the original spot or a new location, but avoid the black border film area as the signal may weaken. After sticking it back, just drive to the highway for a test—it usually connects automatically without issues. If it doesn’t beep at the toll booth, don’t panic. Most likely, the stored information was lost. Last time, I just called the ETC service hotline, provided my license plate number, and they reset it online. The whole process isn’t troublesome—it takes at most half an hour. The key is to handle it gently to avoid scratching the glass.

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Chiron
11/11/25 7:25am

From a technical perspective, there are some tricks to removing and reinstalling an ETC device. The device contains a microchip, and power loss is not an issue. Avoid touching the sensing area during removal, and clean the surface with alcohol wipes after replacing the glass. During installation, position it away from the wipers or rearview mirror to avoid signal interference. After securing it firmly, take a test drive—sometimes you may need to manually press the button on the device to restart it or activate it by scanning via the official app. If data is involved, contact the bank to update the card number to prevent payment failures. The entire process can be completed in as little as twenty minutes, with the key being uninterrupted signal transmission.

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