How to continue using ETC after removal?
4 Answers
To continue using ETC after removal, the vehicle owner needs to bring relevant documents and equipment to the ETC service point and have the staff reactivate it. ETC, also known as Automatic Road Toll Collection System or Electronic Toll Collection System, is a dedicated road toll method for toll roads, commonly seen on highways, toll bridges or tunnels, and certain sections of city centers to alleviate urban traffic congestion. The fully automatic electronic toll collection system is one of the service functions of the Intelligent Transportation System, particularly suitable for use on highways or busy bridge and tunnel environments.
A few days ago, the ETC device in my car malfunctioned, so I took it apart myself to try and fix it. However, I found that it wouldn't work after being removed. I went to the bank to inquire, and the staff told me that the ETC device contains a chip that locks once detached, requiring reactivation to function again. I had to visit the bank counter with my ID card and vehicle license to have them re-enter the information, which took about ten minutes to complete. If the device itself isn't broken, this step should generally resolve the issue. The key takeaway is not to disassemble it carelessly—even when cleaning the windshield, be careful not to bump it. If it gets wet or falls, damaging the circuit board could be troublesome. I recommend regularly checking if the device's casing is loose to avoid payment failures on the highway, which would be even more frustrating. Saving money shouldn't come at the cost of peace of mind.
I've learned the hard way that ETC devices need reactivation after removal. As a frequent highway driver, I once removed mine to transfer it to another car. The process is straightforward: first, ensure the device is undamaged and clean off any dust; then call the bank's customer service, provide your license plate number, and they'll remotely unlock it. Alternatively, visit an ETC service center and pay a small fee of 10-20 yuan. However, repeated removal and installation may weaken the signal, sometimes requiring a new device. Failed recognition at toll gates is common after removal, so don't delay reactivation. I also recommend checking your balance and status via the app to prevent minor issues from escalating – safe driving should always come first.
After removing the ETC, I tried reinstalling it multiple times. First, go to the service point for activation, then place the device back on the front windshield to avoid damage from sun exposure. If you can't figure it out yourself, asking a bank staff member for help will be much quicker. Don't worry about the cost—it's minimal. The key is ensuring the device is securely attached; otherwise, you'll have to fix it yourself if it malfunctions on the highway. Daily maintenance is actually quite simple—just check it periodically.
