
Provide the other party's license plate number to the staff at the 114 hotline, who will then look up the owner based on the plate number. With the assistance of the traffic police department, the other party's vehicle can be towed away. The insurance sticker has the insurance company's phone number. You can call the insurance company and explain the situation, and they will help locate the owner.

I've encountered this situation several times! The most common method is to call 114. After connecting, just report the license plate number, and the system will automatically transfer the call to the car owner while hiding both parties' numbers—safe and reliable. In residential areas, you can also contact the property management or security guards, as they usually have registered the car owners' contact information. If all else fails, call 122. Traffic police can access the owner's information to arrange for the car to be moved, but it's best not to delay them from handling accidents. Having a temporary parking contact card on the car is the most convenient solution. Developing this habit can save a lot of trouble. Never vent your anger by scratching the car—not only would you have to compensate for the damage, but it's also illegal and not worth it.

Our property management often handles such issues. If you find a car blocking the way, first check the lower left corner of the windshield or the center console, as many car owners now place QR codes for moving their vehicles. If there's no QR code, go to the security office to check the registration information. In older residential areas where information can't be found, you can try asking the insurance company for help—some car owners list emergency contacts on their insurance policies. Don't attempt to push the car yourself; accidentally damaging the chassis or electronic parking brake could result in greater losses. Last month, a neighbor's car was blocked for three hours, but the issue was resolved after contacting 114 and waiting just twenty minutes.

It is recommended to first look around the vehicle for contact information, as some ride-hailing services post their service number on the rear window. The Traffic Management 12123 APP features a 'One-Tap Vehicle Move' function; taking a photo and uploading it will automatically notify the vehicle owner. When temporarily blocking a road, leave at least 150 cm of passing space to avoid obstructing emergency vehicles. Special attention should be paid to fire lanes—blocking them can lead to immediate police reporting, resulting in fines and penalty points. When moving the vehicle, it is advised for the owner to turn on hazard lights and proceed slowly, being mindful of blind spots for children and pets.


