How to Compensate When a Customer Crashes During a Test Drive?

[AddysonFitz]

Here is the compensation process for accidents during test drives: 1. Customer is not at fault: Generally, if an accident occurs during a test drive, the process is similar to that of a regular vehicle accident. If the customer is not at fault and someone else hits the test drive vehicle, the customer is not liable, and the at-fault party bears the responsibility. The 4S store will handle the subsequent compensation and repairs. 2. Customer is primarily at fault: If the customer is primarily responsible for the accident, the vehicle is certainly insured, and in most cases, the vehicle's insurance will cover the damages. If the accident results in significant losses, such as compensation for a third party exceeding the insurance coverage, the remaining amount will be paid by the customer. Although the vehicle owner is the 4S store, the store should do its utmost to ensure the safety of the test driver. However, if the vehicle provided by the 4S store has no defects, the test driver should also take responsibility for their own actions.