How to Compensate for Scratching an Unsold New Car?

[VanJune]

After scratching an unsold new car, the 4S store has the right to claim damages for the act of scratching the new car, and may also request the assumption of other civil liabilities. Below are relevant details: 1. Legal Provisions: According to the relevant laws, "Property Law of the People's Republic of China": If real estate or movable property is damaged, the right holder may request repair, re-manufacturing, replacement, or restoration to the original condition. If property rights are infringed upon, causing damage to the right holder, the right holder may claim damages or request the assumption of other civil liabilities. 2. Special Circumstances: For non-commercial vehicles that cannot continue to be used, reasonable expenses for usual alternative transportation may be incurred. Beyond the above scope, courts generally take a conservative stance on depreciation losses, tending not to support them in principle. Of course, in a few extreme cases, appropriate compensation may be considered, but this must be handled cautiously and strictly controlled.

[VanBeau]

That day I went shopping at the mall parking lot and accidentally scraped a brand-new SUV on display while reversing, leaving a noticeable scratch on the paint. The dealer quickly came to inspect and said it was their new inventory, now depreciated and needing repair. I panicked and immediately called my car insurance company. They sent someone to take photos and assess the repair costs, including repainting and potential depreciation compensation, totaling 5,000 RMB. The insurance covered most of it, but next time I need to drive more carefully. Remember, scratching a new car is entirely the individual's responsibility—you must admit the mistake and negotiate compensation proactively. Otherwise, the dealer has the right to pursue liability, which could affect your credit record. Preventive measures include reversing slowly and using assistive devices. For instance, after installing a reverse radar, I felt much more at ease. It’s best for everyone to learn some reversing techniques to protect both themselves and others' property.

[StHadley]

I deal with various accident disputes quite often, so let me talk about how to compensate for scratching a new car. First, don't flee the scene—take photos to preserve evidence, contact the dealer to explain the situation, and assess the extent of the damage to the new car. As the at-fault party, you are responsible for covering the repair costs, such as paint touch-ups or part replacements, as well as the depreciation in the new car's value claimed by the dealer. If your vehicle has compulsory traffic insurance and commercial third-party liability insurance, initiate the claims process—the insurance company will step in to assess the damage and compensate the dealer. Without insurance, you'll have to pay out of pocket or negotiate installment payments to avoid legal trouble. I've seen private settlements resolve issues much faster and cheaper than court. The key is to stay alert while driving, observe your surroundings, and especially avoid using your phone when reversing. Everyone should buy comprehensive insurance for peace of mind and develop good habits to avoid blind-spot risks.

[StMichael]

Scratching a new car is legally considered property damage, and the perpetrator is fully responsible and must cover the repair costs. The dealer may also demand compensation for depreciation. A simple approach is to negotiate the amount with the dealer first—if it's just a few thousand dollars, it's better to pay promptly to avoid them filing a lawsuit, which would be time-consuming and costly. Prioritizing safe driving is key—stay focused, drive slowly, and use assistive tools to avoid trouble.