How to Claim Insurance for a Vehicle Scratch After Leaving the Scene?
1 Answers
Inspectors will complete the on-site investigation and inspection within one working day after receiving notification from the insurance company's back office. After organizing the claim documents and backup materials, submit them to the claims review department of the property insurance division. Claims within the authority of the property insurance division will be approved by the manager in charge of claims, while those exceeding the division's authority will be escalated level by level. The claims review department staff will assign a case number to the claim that has completed the approval process and submit the payment receipt and calculation sheet to the finance department for fund transfer.