How to Claim Insurance for a Flood-Damaged Car?
1 Answers
Once a vehicle is submerged in water, the owner must immediately call the insurance company to report the incident. If the insurance company cannot arrive at the scene promptly, the owner should take photos of the scene and the vehicle damage while ensuring their own safety, to facilitate the damage assessment. Both insurance companies and 4S shops offer towing and rescue services, but in severe weather, the owner can contact a rescue company directly for towing assistance. After reporting the incident, the insurance company will arrange for a staff member to contact the owner and conduct an on-site inspection nearby. During the inspection, the staff will photograph the vehicle's damage. The insurance company will verify the damaged parts of the vehicle and provide compensation according to the signed contract and the law.