How to Claim Compensation for Water in Car Headlights?
2 Answers
First, check the warranty manual to see if the part you are claiming for is still under warranty. Take the car to a 4S shop for inspection to determine if a claim is necessary. The 4S shop will place an order for the part, which usually arrives in about three days. The 4S shop typically keeps the claim form for themselves, but it is recommended that the car owner also keeps a copy of the claim form or the order form.
Recently, my car's headlights also got water inside. The car is only about half a year old, and I noticed there's water vapor and even accumulated water inside, which is quite annoying. The key to claiming compensation is whether the car is still under warranty. My approach is to first carefully check the warranty card from when I bought the car. Generally, issues with headlight sealing are the manufacturer's responsibility. If it's still within the warranty period, I'd drive directly to the 4S shop or contact the dealer. They will inspect if there's any damage to the headlight housing or if the sealing ring is faulty. If it's a quality issue, they'll replace it for free. Remember to bring your ID, the car purchase invoice, and take some photos of the water ingress as evidence—this will save you a lot of hassle. The whole process usually takes about one or two days. After a successful claim, it's best to regularly wash the car and check the headlights to avoid any issues that might affect safe driving.
