How to Claim Compensation for New Car Burning Oil?
1 Answers
New car burning oil is a quality issue. According to the new car three-guarantee regulations, consumers can choose replacement or refund under the following circumstances, and the seller shall be responsible for replacement or refund: 1. If the vehicle has undergone 2 repairs for serious safety performance failures and the failures still persist or new serious safety performance failures occur. 2. Quality issues with parts: If the same major component of the steering system, braking system, suspension system, front/rear axle, or body has been replaced twice due to quality issues and still cannot function properly. 3. If the engine or transmission has been replaced twice, or if the same major component of the engine or transmission has been replaced twice due to quality issues and still cannot function properly. The replacement counts for the engine, transmission, and their major components are not cumulative.