How to Claim Compensation for a Flooded Car at a 4S Store?

[FinnDella]

First, the car owner should negotiate compensation with the 4S store. If both parties reach an agreement, the issue will be resolved. If the negotiation fails, the car owner can resort to legal means to protect their legitimate rights and interests by taking the 4S store to court to resolve the issue.

[LaHarper]

A friend of mine had his car at the 4S shop for repairs last week when it got caught in a heavy rainstorm and was half submerged. He immediately took photos and videos as evidence, noted the time, and then confronted the 4S shop manager. Initially, the manager tried to brush it off as force majeure, but he checked the shop's custody agreement, which proved their liability. At the same time, he contacted his insurance company and confirmed that his auto damage insurance covered parking accidents. In the end, the 4S shop covered the repair costs, and the insurance company compensated the difference. My advice is not to delay in such situations—act as soon as you have the evidence to avoid private settlements. The key is to keep thorough on-site records, which can significantly speed up the compensation process.