
Search inside the car or at home for the original insurance policy documents retained by the insurance company when you purchased insurance for your car. Check the compulsory traffic insurance label, which is usually affixed by the owner on the windshield on the passenger side. Contact the car dealership (4S store) where you purchased the car or the insurance agent who handled the policy to find out which company the insurance is with.

I recently struggled with how to check the insurance company after changing my car, so I rummaged through my documents to find those insurance papers. Usually, the insurance company name, policy number, and other details are written on the policy or in the email attachments. If you just got insured recently, check your mailbox for emails or SMS reminders—most companies will send you a confirmation notice. I usually keep the insurance card in the glove compartment of my car, so I can see all the information at a glance when I open it. If you can't find the documents, try recalling who you bought the insurance from last time—like which app or the agent's name. If all else fails, I occasionally contact the insurance company's official website customer service, verify my identity with the license plate or owner's certificate number, and then ask for the details. Developing a habit of regularly organizing documents helps avoid last-minute panic.

Using a mobile app is the fastest way to check, and I rely on this method almost exclusively now. Just download your insurance company's app, log in to your account, and you'll see all the vehicle insurance details clearly displayed. For example, with apps like Ping An, simply open the insurance service section, enter your license plate number or upload a photo of your vehicle registration, and the results appear instantly. Other platforms like WeChat Mini Programs and Alipay service accounts also offer similar features—just remember to bind your personal information for accurate results. Checking online is super convenient, but I also take screenshots to save the results, so I can directly show them during the next vehicle inspection or when filing a claim. Technology really simplifies things, eliminating the need to dig through paper documents. Especially for younger folks, this method is a favorite—simple, easy to use, and doesn't take much time.

Call the insurance company directly, an old-school approach I learned from the older generation. Take out my phone, dial the customer service hotline, provide the owner's name and license plate number, and they verify before sharing the policy details. Sometimes, if I can't be bothered to remember the hotline, I just scroll through my contacts to ask my insurance agent—they remember everything clearly. This human interaction method is reliable, especially for those not skilled with online operations, avoiding the hassle of app login issues. Of course, it's best to prepare ID documents beforehand for identity verification, saving the trouble of back-and-forth errands. For similar situations, I prefer scheduling an in-person appointment at a branch to resolve all queries in one go.


