How to Check Vehicle Maintenance Records?
2 Answers
Vehicle maintenance records can be checked for free at 4S stores, as every maintenance service is archived in their computer systems. Details are as follows: 1. In-store Archives: Vehicle maintenance records mainly refer to those kept by 4S stores. From the moment a brand-new car is delivered to a customer, every service item and detail performed at the 4S store will be archived. 2. Checking Used Cars: To check maintenance records of a used car, you can directly visit a 4S store and ask a trusted salesperson to assist with the inquiry. The advantage is that the query is relatively inexpensive or even free, while the disadvantage is that the 4S store query results may appear complex, making it somewhat challenging for owners who are less familiar with automotive parameters to understand.
The most reliable way for car owners to check their vehicle's records is to take the vehicle registration certificate to the brand's 4S dealership. The system archives the entire vehicle's maintenance and service history, down to details like how many wiper blades have been replaced. For maintenance done outside 4S dealerships, owners need to proactively bring receipts for registration, or those records might be missed. Nowadays, many manufacturers' apps can also access electronic records after linking the vehicle, but records from third-party quick-service shops may be incomplete. Insurance company claim information is also crucial, as accident repairs leave permanent traces in the insurer's system—just call the claims hotline and provide the VIN to check. For individual buyers looking to check a used car's history, they must obtain an authorization letter from the current owner; otherwise, neither 4S dealerships nor insurance companies will cooperate.