How to Check Vehicle ETC Records?

1 Answers
Torres
07/30/25 1:25am
To check vehicle ETC records, the method is as follows: The vehicle owner logs in to the Su Tong company website, modifies the password via SMS verification (the username is the 20-digit Su Tong card number, the initial password is the last 6 digits of the Su Tong card account, which can be queried by calling the 96011 hotline), and then logs in with the card number and password to check the consumption records of the past six months. ETC Working Principle: Through the onboard electronic tag installed on the vehicle's windshield, dedicated short-range communication is established with the microwave antenna in the ETC lane at the toll station. Computer networking technology is used to perform background settlement processing with the bank, thereby achieving the purpose of vehicles passing through highway or bridge toll stations without stopping to pay tolls. ETC Usage Precautions: The ETC transaction sensing area is 8 meters. When encountering a vehicle in front that has stopped, to prevent the ETC device failure of the front vehicle or the absence of an ETC device, maintain a distance of more than 10 meters from the front vehicle to avoid automatic sensing and paying for the front vehicle. The recognition speed for ETC lane passage is 20km/h. If the speed is too fast, the vehicle device information cannot be read, which will also lead to fee deduction failure. Unauthorized disassembly or movement of the OBU device, or detachment or loosening of the ETC electronic tag, will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for testing. For non-manual loosening or detachment, only reactivation is needed. When using a debit card bound to ETC, insufficient balance will also cause fee deduction failure. Follow the guidance of on-site staff to go to the manual MTC lane and use cash or card for passage. Excessive thickness of the car windshield can lead to poor sensing. This is especially important for vehicles that have had their windshields replaced after accidents or for those who have modified their front windshields.
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