How to Check the Progress of Mailed License Plates?
2 Answers
The progress of license plates mailed by the DMV can be checked through the following methods: calling the 11183 hotline, using the Traffic Management 12123 app, or the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plates are mailed out to the time they are received by the owner, it should not exceed one week at the latest. Below are the detailed instructions: 11183 Hotline Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to a customer service representative, provide the license plate number, and you can inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plates are mailed out to the time they are received by the owner, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can check the progress of your license plates under the "Online Progress" section. Once the license plates are produced and mailed out, you can also track the logistics. If your phone number is bound, you will receive an SMS notification when the plates are mailed out. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, there is a search bar for mail progress. Click to enter the inquiry page, select "Motor Vehicle License Plates," and enter the license plate number or acceptance number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Science Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, vehicle and driver's license binding, traffic violation processing, appointment scheduling for various services, traffic safety information inquiries, reminders, and navigation to traffic management service locations. It also includes new online self-service features for handling traffic violations. Main Functions: User registration; Binding personal vehicles and driver's licenses; Processing traffic violations recorded by electronic monitoring devices; Scheduling driver's license tests; Pre-selecting new vehicle license plates; Replacing or renewing vehicle registration certificates, license plates, or driver's licenses; Replacing vehicle safety inspection certificates; Extending the validity of driver's licenses, inspections, or medical condition submissions; Inquiring about vehicle and driver's license information and receiving notifications; Navigating to traffic management service locations; New online self-service features for handling traffic violations.
When I first applied for my license plate, I was pretty nervous too and made quite a few mistakes when checking the mailing progress for the first time. The most reliable method is to first log in to the official website of your local DMV, find the vehicle services section, and enter your application number or pre-registration plate number to check the shipping status in real time. For example, last time I logged in to the app with my ID card and directly saw the courier tracking number. Clicking on 'Track' brought up the EMS logistics information. But don’t worry—mailing usually takes 5 to 10 business days, and it can be slower during peak seasons. I recommend taking a screenshot after checking and saving it, instead of refreshing every day. Also, remember to check the package for any damage once you receive the plate. If there’s no movement for too long, call the official customer service to inquire, so you don’t delay your travel plans.