How to Check the Production Order Status of a BYD Vehicle?
2 Answers
Methods to check the order progress of a BYD vehicle: You can call the contact number provided on the contract to inquire. Alternatively, you can use the official website to check the order progress by entering your order number on the website of the vehicle you purchased. All these operations require an internet connection. If you don't have internet access, you can directly call the 4S store and ask the staff for assistance. The purchase agreement does not have a primary purpose. When buying or selling a motor vehicle, the vehicle license can be used to apply for maintenance and warranty services. After purchasing the vehicle, the after-sales service falls under the three-guarantee service, and you only need to bring the vehicle's user manual. After placing an order for a motor vehicle, you can only wait for a phone call from the sales department to notify you of the actual arrival time. When placing the order, you must confirm the delivery time of the vehicle. If the delivery time is exceeded, compensation must be paid per day. After purchasing the vehicle, the after-sales service is covered under the national joint insurance, and you only need to bring the vehicle's user manual. The vehicle license can be used to process maintenance and warranty services.
I recently placed an order for a BYD car, and checking the production order is actually quite simple. Just log in to your account using BYD's official app or mini-program, enter the order number and personal information obtained at the time of purchase, and the order status will be displayed, such as in production scheduling, in production, or completed quality inspection. Back then, I waited almost two months for the car and couldn’t resist opening the app every day to check the progress bar—it was quite agonizing. But the system updates were fairly timely, and if there were occasional delays, I’d ask the sales consultant at the 4S store. They’d verify it using their internal system and provide quick feedback. The production order query isn’t updated in real-time, but the app's push notifications are very effective—they alert you as soon as the status changes. I recommend downloading the app early after placing an order, familiarizing yourself with the interface, and saving the order number in your phone to avoid having to dig up the contract every time. One more thing—the app also supports viewing estimated delivery times, helping you plan your schedule. Overall, BYD’s digital services make the waiting process less stressful and much more efficient.
