How to Check the Mailing Progress of Car License Plates?
3 Answers
The progress of car license plates mailed by the DMV can be checked through the following methods: calling 11183, using the Traffic Management 12123 app, or checking via the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plates are mailed out to the time the owner receives them, it should not exceed one week at the latest. Below are the detailed steps: 11183 Phone Inquiry; 11183 is the phone number for China Post EMS. After dialing, transfer to a customer service representative and provide the license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plates are mailed out to the time the owner receives them, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry; Register and log in to the app. For Apple devices with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can view the progress of your license plates under the "Online Progress" section. Once the license plates are produced and mailed out, you can also check the logistics. If your phone number is bound, you will receive an SMS notification when the plates are mailed. Postal APP Inquiry; For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5). This is the official app of China Post. Open the app, and you will find a search bar for mail progress at the top. Click to enter the inquiry page. Select "Vehicle License Plate" and enter your license plate number or application number to check the progress. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license-related services, traffic safety information inquiries, reminders, guidance, and road traffic services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Appointment for driver's license tests; Pre-selection of new vehicle license plates; Replacement and renewal of vehicle registration certificates, license plates, and driver's licenses; Replacement of vehicle safety inspection certificates; Extension of driver's license renewal, review, and submission of physical condition certificates; Inquiries and notifications related to vehicles and driver's licenses; Navigation to traffic management service locations; New online self-service for handling traffic violations.
I just got my license plate last month, and checking the mailing progress is quite simple. First, find the receipt from when you applied for the plate—it has a barcode number. Search for the China Post mini-program on WeChat, select 'Mail Tracking,' and enter the number to see the logistics details. If you receive a text message confirming successful processing, clicking the link directly is even more convenient. You can also call 11183 and provide your license plate number to check, but the customer service line often has long wait times. From my experience, start checking on the third day after processing—any earlier, and the system might not be updated yet. If the logistics seem stuck, don’t panic. Last time, mine was stuck at the sorting center for two days, but after calling 12345 to expedite, it moved immediately. A quick reminder: If your temporary plate is about to expire in three days and you still haven’t received the permanent one, hurry to the DMV to get a replacement.
Waiting for the license plate can be nerve-wracking! I just went through it: after completing the procedures, the DMV will give you a courier tracking number—don’t throw it away casually. The key to checking the progress lies in the postal system; installing the 'Postal Certificate' app on your phone provides faster updates than the official website. After entering the tracking number, you can see each node of sorting and transportation. If you notice the logistics are stuck, don’t just wait—there’s a complaint entry on the 12123 app, and the response is usually quick. Additionally, checking through the 4S dealership where you bought the car is more convenient, as they have a dedicated channel with the DMV. Last time, when my plate hadn’t arrived by the 10th day, the dealership checked their internal system and found it was missed—they reissued it on the spot. During this period, remember to carry a copy of your temporary license plate when going out; it can save you a lot of trouble if stopped by the police.
