How to Check the Delivery Status of License Plates Sent by the DMV?
2 Answers
The delivery status of license plates sent by the DMV can be checked through the following methods: calling 11183, using the Traffic Management 12123 app, or the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The license plate delivery service is provided by China Post EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is sent out to the time the owner receives it, it should not exceed one week at the latest. Below are the detailed steps: 11183 Phone Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to the customer service representative and provide the license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The license plate delivery service is provided by China Post EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is sent out to the time the owner receives it, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can check the progress of your license plate under the "Online Progress" section. Once the license plate is produced and shipped, you can also track the logistics. If your mobile number is linked, you will receive an SMS notification when the license plate is shipped. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, there is a search bar for mail progress. Click to enter the inquiry page, select "Motor Vehicle License Plate," and enter the license plate number or application number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license-related services, traffic safety information inquiries, reminders, and navigation to traffic management service locations. It also offers new online functions for handling traffic violations. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Driver's license examination appointments; Pre-selection of new vehicle license plates; Replacement of vehicle registration certificates, license plates, and driver's licenses; Renewal of vehicle safety inspection certificates; Extension of driver's license renewal, review, and submission of physical condition certificates; Inquiries and notifications related to vehicles and driver's licenses; Navigation to traffic management service locations; New online functions for handling traffic violations.
The easiest way to check the status of your license plate mailed by the DMV is to log in to the official website or app of your local DMV. Enter your ID number or the information used during your license plate application to access your personal center, where you can view the mailing status, such as the tracking number and estimated arrival time. You can also directly track where the package is. I use this method often, and it’s quite convenient, especially after cities introduced smart services—just a tap on your phone gets it done. If you forget the tracking number, just call the DMV customer service, and they can help you check or provide a new inquiry code, saving you the hassle of visiting in person. Mailing license plates ensures secure delivery, usually via EMS or SF Express. Note the tracking number displayed in the system and check the logistics more accurately on the courier company’s app. If you haven’t received it, don’t panic—first confirm the address is correct, then check your emails. Promptly contacting customer service can prevent delays. Make it a habit to check updates in your electronic account to avoid the risk of loss.