How to Check the Delivery Status of License Plates Mailed by the DMV?
2 Answers
The delivery status of license plates mailed by the DMV can be checked through the following methods: calling the 11183 hotline, using the Traffic Management 12123 app, or checking via the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by China Post EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is mailed out to the time the owner receives it, it should not exceed one week at the latest. Below are detailed instructions: 11183 Hotline Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to a customer service representative and provide your license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The license plate mailing service is provided by China Post EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is mailed out to the time the owner receives it, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, using the Traffic Management 12123 app (V2.8.1B437), you can check the progress of your license plate under the 'Online Progress' section. Once the license plate is produced and mailed out, you can also track the logistics. If your phone number is bound, you will receive an SMS notification when the license plate is mailed out. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, there is a mail progress search bar. Click to enter the inquiry page, select 'Motor Vehicle License Plate,' and enter your license plate number or acceptance number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license-related services, traffic safety information inquiries, reminders, guidance, and road traffic services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Appointment for driver's license tests; Pre-selection of new vehicle license plates; Replacement of vehicle registration certificates, license plates, and driver's licenses; Replacement of vehicle safety inspection certificates; Extension of driver's license renewal, review, and submission of physical condition certificates; Inquiry and notification of vehicle and driver's license-related information; Navigation to traffic management service locations; New online self-service for handling traffic violations.
A few days ago, I just got new license plates, and the DMV said they would mail them to me. I was curious about how to check the status. I used their official website directly—after logging in, I found the license plate mailing progress section and entered either the plate number or the vehicle identification number. It shows statuses like 'in transit' or 'delivered,' and it usually takes about a week to arrive. Checking the status is important to avoid missing any delays. I find it more convenient to use the official WeChat account—just follow the local DMV’s official account, link your vehicle information, and the system automatically pushes status updates. Sometimes, if the mailing address is wrong and you can’t find the status, you’ll need to verify the details. Or, if bad weather causes delays, don’t worry—just check the status and contact customer service if needed. The whole process is simple and takes just a few minutes, saving you trouble later on.
