How to Check the Delivery Status of License Plates?

2 Answers
VonElena
07/29/25 6:32am
The license plates sent by the DMV can be tracked via the 11183 hotline, the Traffic Management 12123 app, or the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The delivery service is provided by EMS, and the speed might be slightly slower. Typically, from the time the license plate is dispatched to the time the owner receives it, it should not exceed one week at the latest. Below is a detailed introduction: 11183 Hotline Inquiry: 11183 is the hotline number for China Post EMS. After dialing, transfer to a customer service representative and provide the license plate number to inquire about the logistics status. Generally, it takes 3-4 days for the license plates to be delivered. The delivery service is provided by EMS, and the speed might be slightly slower. Typically, from the time the license plate is dispatched to the time the owner receives it, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices running iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can check the progress of your license plate under the "Online Progress" section. Once the license plate is produced and dispatched, you can also track the logistics. If you have bound your mobile number, you will receive an SMS notification when the plate is dispatched. Postal APP Inquiry: For Apple devices running iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, you will find a search bar for mail progress. Click to enter the inquiry page. Select "Motor Vehicle License Plate," enter the license plate number or acceptance number, and proceed with the inquiry. The Traffic Management 12123 app is the official client of the Internet-based Comprehensive Traffic Safety Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, vehicle and driver's license management, violation handling, appointment and processing of various services, traffic safety information inquiries, reminders, guidance, and road traffic services. Main Features: User Registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Scheduling driver's license tests; Pre-selecting new vehicle license plates; Replacing or renewing vehicle registration certificates, license plates, or driver's licenses; Replacing vehicle safety inspection stickers; Extending the validity of driver's licenses, deferring reviews, or postponing submission of medical certificates; Inquiries and notifications related to vehicles and driver's licenses; Navigation to traffic management service locations; New online self-service for handling traffic violations.
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SanGiselle
08/12/25 9:57am
As an ordinary car owner, I recently went through the process of checking the delivery status of my license plate. After completing the license plate registration procedures, the plates are usually mailed via EMS. I prefer using mobile apps to check the progress, such as downloading the Traffic Management 12123 app. After logging in, simply enter your vehicle information or order number to track the package location in real-time, which is incredibly convenient. If there's no update after several days, don't worry—first check if the SMS notification was accidentally deleted or blocked. The text message usually contains a tracking link; just click it to check. Additionally, you can follow the Traffic Management Service official account on WeChat and enter the relevant information to query the status—the process is straightforward. If the status remains unchanged for a long time, try calling the 12123 customer service hotline for assistance; they can verify the status. Remember to install the plates immediately upon receipt to avoid fines; delivery typically takes 3-7 days, so just be patient.
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