How to Check the Delivery Progress of New License Plates?

2 Answers
VonKimberly
07/23/25 8:42pm
The delivery progress of new license plates sent by the DMV can be checked through the following methods: calling 11183, using the Traffic Management 12123 app, or the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The license plate delivery service is provided by EMS, and the delivery speed may be slightly slower. Typically, from the time the license plates are sent out to the time they are received by the owner, it will not exceed one week at the latest. Below are the detailed steps: 11183 Phone Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to a customer service representative and provide the license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The license plate delivery service is provided by EMS, and the delivery speed may be slightly slower. Typically, from the time the license plates are sent out to the time they are received by the owner, it will not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple phones with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can check the progress of the license plates under the "Online Progress" section. Once the license plates are made and sent out, you can also track the logistics. If your phone number is bound, you will receive an SMS notification when the plates are sent out. Postal APP Inquiry: For Apple phones with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app and click on the "Mail Progress" search bar at the top to enter the inquiry page. On this page, select "Motor Vehicle License Plate" and enter the license plate number or application number to check the progress. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license services, traffic safety information inquiries, reminders, guidance, and road access services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Booking driver's license tests; Pre-selecting new vehicle license plates; Applying for replacement or reissuance of vehicle registration certificates, license plates, or driver's licenses; Applying for replacement of vehicle safety inspection certificates; Extending the validity of driver's licenses, inspections, or submission of physical condition certificates; Inquiring about vehicle and driver's license information and receiving notifications; Navigation to traffic management service locations; New online self-service for handling traffic violations.
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SanLawson
08/10/25 6:39pm
I just completed the new license plate registration process. To check the mailing progress, I used the 12123 mobile app. After logging in and entering the license plate information and ID number, the mailing status and tracking number were immediately displayed. I could also link to the courier's official website to see the real-time location. The entire process took less than five minutes, which was very convenient. Mailing usually takes 7 to 10 working days, with suburban or remote areas possibly taking a few extra days. The last time I checked, it coincided with a peak period, causing a two-day delay, but the app sent a push notification, so I didn’t have to keep staring at the screen waiting. If the app doesn’t update, check again after a day or two, or verify the delivery address to avoid failed delivery. I also make it a habit to save the QR code on the service receipt, which allows me to scan and directly jump to the query page. In short, using official tools is worry-free and efficient. I recommend everyone try it to ensure timely receipt of the license plate.
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