How to Check the Delivery Progress of License Plates?
2 Answers
The vehicle license plates sent by the DMV can be tracked through the following methods: calling 11183, using the Traffic Management 12123 app, or the Postal APP. Generally, it takes 3-4 days for the license plates to be delivered. The delivery service is provided by EMS, and the speed might be slightly slower. Typically, from the time the plates are sent out to the time the owner receives them, it should not exceed one week. Below are the detailed steps: 11183 Phone Inquiry: 11183 is the hotline for China Post EMS. After dialing, transfer to the customer service representative and provide the license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plates to be delivered. The delivery service is provided by EMS, and the speed might be slightly slower. Typically, from the time the plates are sent out to the time the owner receives them, it should not exceed one week. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). You can check the progress of your license plates under the "Online Progress" section. Once the plates are produced and shipped, you can also track the logistics. If your phone number is linked, you will receive an SMS notification when the plates are shipped. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, there is a search bar for mail progress. Click to enter the inquiry page, select "Vehicle License Plates," and enter the license plate number or application number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, vehicle and driver's license management, violation handling, appointment and processing of various services, traffic safety information inquiries, reminders, and road traffic services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Driver's license exam appointments; Pre-selection of new vehicle license plates; Replacement of vehicle registration certificates, license plates, and driver's licenses; Replacement of vehicle safety inspection certificates; Extension of driver's license renewal, review, and submission of physical condition certificates; Inquiry and notification of vehicle and driver's license information; Navigation to traffic management service locations; New online self-service for handling traffic violations.
Last time I waited for my license plate to be mailed, I was so anxious that I used our local DMV app to check the progress. After opening the app and logging into my account, I found the mailing inquiry under vehicle services, entered the application number and ID card number, and could then see real-time status updates. It took two weeks for it to be handed over to the courier company, with the app showing three stages: processing, in transit, and delivered. If the app froze, I had to call customer service, but I made sure to choose a less busy time on weekdays to avoid long waits. Common reasons for mailing delays include unclear addresses, incorrect postal codes, or peak-season congestion, so I always double-check the recipient information. Some people recommend using WeChat mini-programs as an alternative, but the app is more reliable, allowing notification alerts to avoid missing deliveries. Overall, just be patient, check a few more times, and it usually gets sorted within a week or two.
