How to Check Tesla Order Status?
4 Answers
You can visit Tesla's official Chinese website and log in with the username used when placing the order to check. Related information: 1. Introduction: Tesla, Inc. is an American electric vehicle manufacturer and sales company founded by engineer Martin Eberhard on July 1, 2003, headquartered in Silicon Valley, California. 2. Products: Tesla Motors is named after electrical engineer and physicist Nikola Tesla, specializing in pure electric vehicles. Its major models include Tesla Roadster, Tesla Model S, and Tesla Model X. Tesla Motors was the world's first electric vehicle company to adopt lithium-ion batteries, with its first electric vehicle being the Roadster.
I placed an order for a Model 3 late last year, and checking the order status is actually quite simple. After logging into the official Tesla app, just click 'My Vehicles' on the homepage to see the order number and production status. Last Tuesday, I was so excited when I found my VIN that I almost jumped for joy. You can also check on the official website, but it's not as real-time as the app—just enter your registered email and password, then click 'Manage Order'. The key is to link your Tesla account with your phone number; otherwise, push notifications for updates might be delayed. My neighbor last week didn’t enable message notifications and only found out about a three-day delivery date change later. I recommend checking twice a week, especially as the delivery date approaches, to keep an eye on the logistics progress. Last time when the system was under maintenance and the page was stuck, I directly called the 400 customer service, provided my order number, and received an email confirmation within half an hour.
As a Tesla owner, I highly recommend downloading the official app to manage your order. After logging in with the email used for booking, real-time updates on order status like 'Awaiting Production' or 'In Transit' are displayed. I remember encountering a system delay when I ordered my car in March—don't just wait idly in such cases. Scroll down in the order details and find the 'Contact Support' option. When my delivery got stuck during transportation last time, I used this feature to reach the delivery specialist and received a push notification about the vehicle clearing customs the next day. Additionally, binding the Tesla service account on WeChat also allows you to receive notifications, but for tracking logistics routes, you'll need to rely on the map positioning feature in the app. If the app shows abnormalities, try clearing the cache and logging in again.
My friend just ordered a Model Y and asked me how to check the order status. I directly screenshot and taught him: Open the Tesla App - Tap the account avatar - Enter 'Manage Your Vehicle'. The mobile app is much more convenient than the web version, and you can even set up push notifications. Remember to pay attention to letter cases when entering the order number - customer service said they encountered over a dozen cases this month where people couldn't find their orders due to incorrect letter input. For important milestones like vehicle production completion or arrival at the delivery center, there will be red dot notifications in the App. It's best to refresh the logistics page two days before delivery to see the real-time location of the transport truck. I recommend binding your frequently used email, as all status changes will be sent there as backup.
