How to Check Maintenance Records?

2 Answers
DeChristopher
09/05/25 6:33am
For vehicle maintenance records, the official method is to inquire at a 4S dealership. However, many apps, websites, and WeChat public accounts (collectively referred to as third-party query tools) now offer this service, though they usually charge a fee, typically around 20 yuan. Details are as follows: Required Supporting Documents: Generally, the vehicle records system of the same brand's 4S dealerships is nationwide networked. Usually, the owner needs to visit in person and provide proof of ownership, purchase invoice, and other credentials. However, it's important to note that even with these documents, the 4S dealership may not readily provide the information. This is because accessing the database requires permission. Moreover, if such user privacy data were to leak into the market, the consequences would be unthinkable. In such cases, having a connection at the 4S dealership can be helpful. Using third-party data queries is not highly recommended due to uncertainty about data accuracy. Value of Historical Records: Vehicle historical records help owners gain an in-depth understanding of a used car's past usage and condition. These records generally include maintenance records, repair records, parts replacement records, insurance claim records, and vehicle recall records. Such information is crucial in the used car transaction process and often serves as a significant reference for valuing a used car.
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CoraMarie
09/17/25 6:52am
I've checked my maintenance records several times, and the most convenient way is still going directly to the 4S dealership. Just bring your vehicle license and ID card, tell the after-sales advisor, and they can pull up all the maintenance items done at their shop in their system, even detailing what parts were replaced last time. If you don't have time to visit the dealership, many manufacturers have official apps. For example, my Volkswagen has the SAIC Volkswagen APP – after installing, registering, and linking your vehicle, the maintenance history automatically displays. Friends who bought cars from other regions can also check via WeChat mini-programs, and Alipay has similar service portals. However, be aware that third-party platforms may charge a small fee (usually tens of yuan) for queries, and the data might not be complete. Therefore, for critical maintenance records, it's recommended to use official channels.
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