How to Check If the License Plate Has Been Mailed?
2 Answers
You can check the logistics progress of the license plate mailed by the DMV through the following methods: calling 11183, using the Traffic Management 12123 app, or checking via the Postal APP. Generally, it takes 3-4 days for the license plate to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plate is mailed to the time the owner receives it, it should not exceed one week at the latest. Below are the detailed steps: 11183 Phone Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to the customer service representative and provide the license plate number to inquire about the logistics status. Generally, it takes 3-4 days for the license plate to be delivered. The license plate mailing service is provided by EMS, and the delivery speed might be slightly slower. Typically, from the time the license plate is mailed to the time the owner receives it, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, using the Traffic Management 12123 app (V2.8.1B437), you can view the progress of your license plate under the "Online Progress" section. Once the license plate is produced and mailed, you can also check the logistics. If your mobile number is bound, you will receive an SMS notification when the license plate is mailed. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), which is the official app of China Post. Open the app, and at the top, there is a search bar for mail progress. Click to enter the inquiry page. On the page, select "Motor Vehicle License Plate" and enter the license plate number or acceptance number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license services, traffic safety information inquiries, reminders, guidance, and road traffic services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Booking driver's license tests; Pre-selecting new vehicle license plates; Applying for replacement or reissuance of vehicle registration certificates, license plates, or driver's licenses; Applying for replacement of vehicle safety inspection certificates; Extending the validity of driver's licenses, renewals, or submitting physical condition certificates; Querying and receiving notifications about vehicle and driver's license information; Navigation to traffic management service locations; New online self-service for handling traffic violations.
I was also anxious about this when I first got my license plate. The most reliable way is to queue up at the DMV window and ask—the staff will inform you about the plate production progress. You can also call the traffic police hotline 12123 and provide your VIN to check, but be prepared to wait in line for a customer service representative. In some regions, like the Jiangsu-Zhejiang-Shanghai free shipping area, it’s especially convenient—just enter your plate number on the postal service website to track the logistics. A reminder: pay extra attention in the final days of your temporary plate. Generally, the plate arrives within about 3 days after shipping, but if it hasn’t arrived after a week, definitely check on the status again.