How to Check ETC Records?
3 Answers
Methods to check ETC records include querying through the ETC customer service website, ETC card bank service outlets, ETC WeChat official account, ETC Express Card customer service website, or ETC Express Card business offices. ETC (Electronic Toll Collection) is a non-stop electronic toll collection system designed specifically for toll roads, commonly found on highways, bridges or tunnels with toll policies, and certain urban road sections to alleviate traffic congestion. The procedure to unbind a vehicle from an ETC card: Bring the vehicle owner's ID card, vehicle license, ETC card, and OBU device to an ETC service center for removal, then use the removal certificate issued by the ETC service center to terminate the contract at the contracted bank.
As a frequent highway driver, I find checking ETC records quite simple using a mobile app. After downloading and installing the official app, binding my ETC card number, and logging into my account, I can access all my travel records by clicking on the traffic query section. Filtering by date or route is very convenient. The app also shows deduction details and balance. Once, I noticed an overcharge of two yuan, immediately took a screenshot, and contacted customer service to resolve it. I usually recommend checking regularly to avoid account overdrafts or missed transactions. The app interface also provides monthly spending statistics, making it easier to manage expenses when driving frequently—it really saves a lot of hassle.
There are various ways to check ETC records. I've tried the official website, which is quite practical. Open a browser, enter the ETC service platform URL, log in with your account and password, select the travel record query module, fill in the license plate number and date range, and you can export a PDF report containing timestamps and amount details. The customer service hotline is also useful. Call them, provide your license plate and card number to verify your identity, and they will email you the historical records. Technically, the ETC system backend archives every transaction. Checking is to verify accuracy, especially after long-distance trips, to quickly inspect for any incorrect deductions. Timely feedback can save a lot of hassle.
