
ETC inquiry methods: Vehicle owners can log in to the ETC customer service website to inquire, or call the service hotline 96512 for inquiries. ETC is an Electronic Toll Collection system, and ETC dedicated lanes are for vehicles equipped with ETC onboard units, using electronic toll collection methods. The ETC non-stop toll collection system is currently the most advanced bridge and road toll collection method in the world. Through dedicated short-range microwave communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane of the toll station, computer networking technology is used to conduct background settlement processing with the bank, thereby achieving the purpose of vehicles paying bridge and road tolls without stopping at toll stations.

I often drive on highways, checking my ETC balance or records is a routine for me. Usually, I download the official APP on my phone, such as China ETC Service APP, and enter my license plate number and card number to directly check the balance and transaction details, which is super convenient. It also provides consumption trend analysis to help me control my budget. Occasionally during system maintenance, I call the customer service hotline 95588 or visit the local highway service center for manual processing. The key is to check regularly to avoid account abnormalities affecting my passage, especially before long trips. Here’s a little tip: setting up the APP reminder function can notify me of my account status in advance, saving me from traffic jams at toll booths. Keeping the account active also helps avoid card issues, which is very practical for commuters like me, saving a lot of hassle.

As a frequent business traveler, I find the most convenient way to check ETC is through Alipay or WeChat mini-programs—search for ETC services, bind your vehicle information, and check your balance and monthly statements with one click, all done in seconds. I also prefer using banking apps (if the ETC is linked to a card) as they consolidate all transactions, making reimbursement reconciliation easier. Before each business trip, I check the ETC status to ensure the device is functioning properly, avoiding embarrassing stops on the highway. An added benefit is that mini-programs often offer point-based activities, allowing you to redeem coupons while checking, which helps me save money. Remember to protect your privacy by carefully entering information to avoid leaks. After developing this habit, my time management has become more efficient, and I haven’t encountered any device malfunctions since.

As a travel enthusiast, I handle ETC inquiries directly on my phone. For example, search for the ETC mini-program in Alipay, scan the QR code on the OBU device or manually enter the license plate number, and the balance and recent records will pop up immediately. Checking before a long trip gives peace of mind. Simple steps: open the APP, click on the inquiry, enter the license plate, and confirm. I love road trips, and checking helps verify highway tolls to avoid overcharging. I recommend young people use the APP more—it's trendy and supports trip statistics, helping optimize routes by seeing where you drive the most. Occasionally, during system upgrades, I switch to WeChat for inquiries, which is just as fast. The key is to keep the APP updated to avoid malfunctions.


