How to Check BYD Vehicle Order Status?
3 Answers
First, obtain the vehicle identification number (VIN) from the car salesperson. With the VIN, you can check the status on your mobile phone. Here is relevant information: 1. Background: BYD is a Chinese automotive brand established in 1995, primarily manufacturing commercial vehicles, family cars, and batteries. Starting with a team of just over 20 people, BYD grew to become the world's second-largest rechargeable battery manufacturer by 2003, the same year it established BYD Auto. 2. Development: BYD Auto adheres to a development strategy of independent R&D, production, and branding, committed to creating truly affordable and high-quality vehicles for the masses. Its product designs incorporate advanced international trends while aligning with Chinese cultural aesthetics.
I recently placed an order for a BYD Dolphin, and checking the progress is actually quite simple. Just download the 'BYD Auto' app on your phone, log in with the phone number used when placing the order, and you can see the vehicle status on the 'My' page—it's displayed very clearly, with real-time updates from order confirmation, production scheduling, in transit, to the vehicle arriving at the dealership. The app also automatically pushes notifications, such as when the vehicle rolls off the production line or there are changes in its transit location. If you don’t want to download the app, you can also follow the BYD Auto mini-program on WeChat to check the status. I make a habit of checking the progress every week, but to be honest, the most direct way is to ask the sales consultant, as the information in their system is more accurate.
Checking your car order status doesn't have to be complicated. I usually call BYD's official customer service hotline at 400-830-3669. Just provide the order holder's name and phone number, and the system can immediately tell you which stage your vehicle is at. Another method is to check your purchase contract and contact your sales consultant directly - their system shows real-time updates including factory release status, logistics truck number, and estimated delivery date. When I ordered my Han EV, the salesperson even sent me screenshots via WeChat. If the dealership is nearby, you can also visit with your ID card - staff can check your order status in just two minutes by entering your information in their system.
