How to Change Vehicle Information for ETC?

2 Answers
OXavier
07/23/25 8:53pm
ETC vehicle information change procedure: First, bring the vehicle owner's driving license and ID card, and fill out the change form; then go to the ETC customer service center to process the removal. With the removal certificate issued by the ETC customer service center, terminate the contract at the contracted bank, and then return to the customer service center to re-enter the vehicle information. ETC is an electronic toll collection system that does not require stopping. It uses microwave-dedicated short-range communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna on the ETC lane at the toll station, leveraging computer networking technology to perform back-end settlement processing with the bank. This achieves the purpose of paying tolls without stopping when passing through road and bridge toll stations.
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VonCassandra
08/10/25 6:43pm
Last time I sold my old car and got a new one, the license plate changed too. Updating the ETC info was pretty straightforward. Just open the official highway ETC app on your phone, log into your account, and click on personal information to upload clear photos of the new vehicle registration certificate. The system review takes about a day, and you’ll get an SMS notification. If there’s a license plate mismatch issue, you’ll need to visit a nearby ETC service center with your ID for facial verification. The whole process took about two days, and after the update, highway tolling remained smooth. It’s a good idea to check regularly to avoid missed payments. If there’s a billing error due to mismatched info, just contact customer service to adjust the account—no need to worry too much, but act quickly.
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