How to Change the Position of ETC?
4 Answers
If you want to change the position of your ETC, you can go to the bank for reinstallation and activation. Possible installation positions for ETC: For small vehicles such as cars and minivans, the ETC card and OBU device should be installed in the upper middle part of the front windshield. For large vehicles like trucks and buses, the installation position is in the lower middle part. ETC installation position requirements: the height should be no less than 1.2 meters and no higher than 2.5 meters; the installation angle N should be between 30º and 90º (the angle between the surface of the electronic tag and the horizontal plane). The installation process for the ETC device is as follows: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU. The red light will briefly turn on, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning normally. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then, peel off the adhesive protective film on the back of the OBU and stick it to the installation position. Press firmly with your hand for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.
I recently got a new car and wanted to move the ETC from the windshield of my old car to below the right rearview mirror of the new one, trying to do it myself. I gently pried it off, cleaned the old adhesive marks, wiped the new spot with alcohol, and stuck it back on. When I tried it at the toll booth, it wasn’t recognized. After calling the bank’s customer service, they remotely reactivated it, and it worked fine. Placement is crucial—it needs to be in the central area of the windshield for better signal reception. If moved to the rear window or too far off-center, the weak signal might cause toll payment failures or even fines. I recommend testing it immediately after moving it yourself, and if it doesn’t work, contact customer service right away to save hassle. Also, pay attention to the adhesive quality—if it ages and falls off, the entire device will stop working. Regular checks and repositioning can avoid a lot of trouble, but don’t move it carelessly, as it could affect driving safety.
I enjoy DIY projects, and relocating an ETC device is a piece of cake. First, disconnect the car's power to avoid short circuits, carefully remove the device and clean off the old adhesive, then stick it to a new chosen spot—like moving it to the left side of the driver's seat for a clearer view. After reattaching, power it on and test the signal at a nearby simulated toll point. If it doesn’t work, report the issue via your bank’s app or call the hotline to reactivate it. Priority should be given to the central area of the windshield—avoid the rear window or placing it too low, as signal issues may cause frequent malfunctions. DIY saves money but carries risks; improper handling could damage the device, so check online tutorials before moving it to ensure correct steps. If testing fails, official reactivation is quick and convenient.
I recommend not moving the ETC device arbitrarily. Once its position is fixed, any movement may cause signal issues, leading to failure in recognition at toll stations. Contact your card issuer or the ETC service center directly—they can guide you on how to handle it safely or arrange for new accessories to be sent. In most cases, customer support can activate it remotely; just call to report the move. The optimal position is near the rearview mirror on the windshield to avoid obstructing vision or signal interference. If you force adjustments and damage the device, you'll waste time on repairs—professional handling from the start saves hassle. Safety first: ensure every position change complies with regulations to prevent accidents on the road.
