How to Cancel the Previous Owner's ETC?
2 Answers
Here are the detailed methods for canceling the previous owner's ETC: 1. When purchasing a new car and keeping the old license plate previously used for ETC service: Remove the ETC device, bring the device along with your ID card and the new car's vehicle license to the original ETC service point to update the information and reactivate the device. 2. When purchasing a new car and changing to a new license plate: Remove the original ETC device, go to the issuing bank to cancel the service, and then apply for a new ETC for the new car. 3. If you no longer wish to use ETC: Bring the relevant documents to the original ETC service point to cancel the service. If there is any remaining balance on the card, it can be refunded.
I bought a used car last year, and the previous owner didn’t unbind their ETC, so the highway tolls were still deducted from their account. Canceling it is simple: first, contact the ETC service hotline or visit an official service point—for example, if the ETC was issued by Bank of China, go to a bank branch. Bring the new owner’s ID card, vehicle license, and vehicle registration certificate, and the staff will help deregister the old device. If the previous owner didn’t handle the transfer properly, don’t worry—the service personnel can assist. I recommend getting a new ETC card or binding it to your own account via the app to avoid future billing confusion. The whole process takes about half an hour, and they can also check the device status for free. Don’t delay, as missing a bill could cause trouble later.
