How to cancel Shanghai ETC device?
4 Answers
To cancel Shanghai ETC, you first need to go to the bank to terminate the credit card ETC function, and then go to the ETC service outlet to cancel the ETC service. ETC working principle: Through the on-board electronic tag installed on the vehicle windshield and the microwave antenna on the ETC lane of the toll station, dedicated short-range communication is carried out. The computer network technology is used to conduct background settlement processing with the bank, so that the vehicle can pass through the highway or bridge toll station without stopping, and can pay the highway or bridge fee. ETC usage precautions: The ETC transaction sensing area is 8 meters. When encountering a vehicle in front staying, in order to prevent the ETC device failure of the vehicle in front or no ETC device at all, a distance of more than 10 meters should be kept from the vehicle in front to prevent the automatic sensing from paying for the vehicle in front. The ETC lane recognition speed is 20km/h. If the speed is too fast, the vehicle device information cannot be read, and the deduction will also fail. Unauthorized disassembly or movement of the OBU device, ETC electronic tag falling off or loosening, etc., will cause the electronic tag to fail. It can be sent to the bank where the ETC card is processed or the highway office for testing. Non-human loosening or falling off only needs to be reactivated. When using a debit card to bind ETC, insufficient balance will also cause the deduction to fail. You can follow the guidance of the on-site staff to go to the manual MTC lane and use cash or swipe cards to pass. The windshield of the car is too thick to cause poor sensing. Especially for vehicles that have been repaired after an accident and replaced the windshield, or friends who have modified the front windshield need to pay attention.
I just canceled my ETC device in Shanghai a few days ago because I got a new car and thought keeping it would be useless and a waste of resources. The whole process wasn't too complicated: first, check the Hu Tong Card official website or call customer service to find the nearest service point, like the one in Xuhui District. Bring your original ID card, vehicle license, and the ETC device itself, which must be intact. Once there, fill out a simple form stating the reason for cancellation, and the staff will handle it for you. It takes about 10 minutes for confirmation. If there's any balance left, it will be refunded in cash on the spot. The key is to plan your time in advance and avoid peak hours to save time. After cancellation, remember to test whether the highway toll system has been properly deactivated.
Canceling an ETC device primarily involves system disconnection issues. In Shanghai, I found the most straightforward method is to visit an ETC customer service center or a partnered bank branch, such as ICBC. You'll need to bring your ID card, vehicle registration certificate, and the device in person, as electronic authentication is mandatory. From my experience, the process emphasizes security—after verifying your information, it takes effect within minutes. Also, ensure all outstanding fees are settled to avoid impacting your personal credit record. Reasons for cancellation could be selling the car or relocating; it's best to choose a non-weekend time slot for quicker service with fewer people. Keep the cancellation receipt for future reference.
Canceling ETC in Shanghai is quite convenient. I recommend bringing your ID card, vehicle registration certificate, and the device to designated service points, such as the SPD Bank counter or the Hu Tong Card Center. I did it last month—just prepare the required items, and don't worry about complexity. The cancellation application involves filling out a simple form, and the staff will complete the process quickly. The remaining balance can be refunded, and there are generally no major issues. Choosing a location close to home makes it easier.
