How to Cancel Shanghai ETC?
3 Answers
To cancel Shanghai ETC, you first need to go to the bank to terminate the credit card ETC function, and then go to the ETC service outlet to cancel the ETC service. ETC Working Principle: Through the on-board electronic tag installed on the vehicle's windshield, dedicated short-range communication is established with the microwave antenna in the ETC lane at the toll station. Computer networking technology is used to process background settlements with the bank, achieving the purpose of vehicles passing through highway or bridge toll stations without stopping to pay fees. ETC Usage Precautions: The ETC transaction sensing range is 8 meters. When encountering a vehicle in front that has stopped, to prevent the front vehicle's ETC device from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and paying for the front vehicle. The ETC lane recognition speed is 20km/h. If the speed is too fast, the vehicle device information cannot be read, which will also lead to fee deduction failure. Unauthorized disassembly or movement of the OBU device, or detachment or loosening of the ETC electronic tag, will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for testing. If the loosening or detachment is not man-made, it only needs to be reactivated. When using a debit card bound to ETC, insufficient balance will also cause fee deduction failure. Follow the guidance of on-site staff to go to the manual MTC lane and use cash or card for passage. Excessive thickness of the car windshield can cause poor sensing. This is especially important for vehicles that have undergone windshield replacement after an accident or for those who have modified their front windshield.
I've used ETC in Shanghai for several years. When I needed to cancel it due to a car change, I personally visited a service point. Generally, you need to bring your ID card, vehicle license, and ETC device. First, cancel the relevant agreement at the bound bank or app to stop further charges; then, go to the Shanghai ETC service point to complete the cancellation process. They will check if the device is intact and finally refund the deposit and remaining balance. The whole process takes about half a day, so it's better to go on a weekday when it's less crowded. Look up the nearest service point address in advance—I recommend using Gaode Map to avoid unnecessary trips. After cancellation, keep the receipt to prevent any future billing issues. In short, clearing the ETC card balance beforehand can save a lot of hassle.
Canceling ETC in Shanghai is relatively simple. I just completed it last week using a combination of online and offline methods. First, log in to the Shanghai ETC official app or your bank's app on your phone to submit a cancellation request, fill in basic information, and upload ID photos. After a day or two, visit a service point to return the device and receive a refund slip. The key point is not to forget to turn off the automatic recharge function, otherwise, you might continue to be charged. The whole process doesn't take too long, probably finished within an hour, but making an appointment in advance can speed things up. After cancellation, remember to check to ensure no further unauthorized charges. I also recommended this method to friends—it saves time and is reliable.
