How to cancel ETC?

1 Answers
VanDawson
07/25/25 7:04am
The methods to cancel ETC are: 1. Phone cancellation: Before cancellation, ensure the ETC card is unbound and there are no outstanding fees on the bank card. Dial the corresponding customer service number and follow the voice prompts to cancel; 2. In-person cancellation at a service center: The vehicle owner needs to bring their ID card, vehicle registration, ETC pass, driver's license, and the bank card bound to the ETC. Visit a bank branch or ETC management department to fill out a Highway Non-stop Toll ETC Agreement and check the cancellation option to complete the process. ETC operates through dedicated short-range communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at toll stations. It uses computer networking technology to process backend settlements with banks, enabling vehicles to pass through highway or bridge toll stations without stopping to pay fees.
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