
To cancel your Nationwide car insurance, you need to contact them directly by phone or through your agent. The most important step is to have your new policy active before canceling the old one to avoid a lapse in coverage, which can lead to higher future premiums. You can call Nationwide's customer service at 1-877-669-6877 or contact your local agent to initiate the cancellation. The process is straightforward, but timing and proper documentation are key to a smooth transition.
The refund you receive depends on how you paid your premium. If you paid in full upfront, you'll get a pro-rata refund for the unused portion of your policy term, minus any applicable fees. If you pay monthly, you'll likely just stop getting billed. Nationwide may charge a small cancellation fee, so it's best to ask about this upfront. Always request a written confirmation, like an email or letter, stating the effective date of cancellation.
Here’s a breakdown of the typical outcomes based on your cancellation timing:
| Cancellation Scenario | Refund Type | Likely Fees | Important Considerations |
|---|---|---|---|
| Mid-policy term with a paid-in-full premium | Pro-rata refund | Possible flat fee (e.g., $25-$50) | Avoid a coverage gap; have new policy first. |
| Near policy renewal date | Minimal or no refund | Less likely | Confirm cancellation date is after new policy starts. |
| Switching insurers mid-month | Pro-rata refund | Possible flat fee | Your new insurer often handles the cancellation. |
| Policy cancellation for non-payment | Usually no refund | N/A | This negatively impacts your insurance score. |
| Moving to a state where Nationwide doesn't operate | Pro-rata refund | Often waived | Called a "mid-term cancellation," usually simpler. |
After canceling, follow up with your state's Department of Motor Vehicles (DMV) if you're also suspending your vehicle's registration. You may need to submit an SR-22 or other form to prove financial responsibility. Keep all cancellation documents for your records.

Just call them. I switched last year because I found a better rate. I called Nationwide, told them my new policy's start date, and that was it. They emailed me a confirmation a few days later. The whole call took ten minutes. Make sure your new insurance is already set up so you're never driving without coverage. It's really that simple.

The key is doing it the right way to avoid headaches. Don't just stop paying—that creates a lapse. Officially cancel by phone. Have your policy number and the exact start date of your new coverage ready. Ask specifically about a cancellation fee and for a written confirmation. This protects you if there's any billing issue later. It’s an administrative task, but a crucial one for your financial record.

Think of it as a two-step process. First, lock in your new insurance policy with a future start date. Second, once that's confirmed, ring up Nationwide and inform them of your last day of coverage. Be polite but firm. The agent will guide you through it. The main goal is a clean break with proof. I always recommend doing this a week before the new policy kicks in, giving you a buffer for any unexpected delays.

From a procedural standpoint, cancellation requires direct verbal communication. While some providers offer online cancellation, Nationwide typically requires a phone call to verify identity and confirm there is no gap in your required state liability coverage. Prepare for the call by having your new policy declarations page on hand. The representative will calculate your final premium and any refund owed. This ensures all legal and contractual obligations are met properly, safeguarding your driving record.


